PeopleCert · ITIL 5
Prepare for ITIL Foundation (Version 5) with a plan built from your results.
Prepare for ITIL Foundation (Version 5): the value system, the product and service lifecycle and ITIL with AI.
Exam domains
How the ITIL Foundation (Version 5) exam is weighted.
| Domain | Share of exam |
|---|---|
| Key ITIL terms and definitions | 30% |
| The ITIL Four Dimensions of Product and Service Management | 10% |
| The ITIL Product and Service Lifecycle | 10% |
| The ITIL Value System | 40% |
| Value stream identification, mapping, and management | 5% |
| ITIL and AI | 2.5% |
| ITIL and other frameworks | 2.5% |
Source: PeopleCert ITIL Foundation syllabus, Version 5 (v5.0, February 2026) (opens in a new tab)
How CandiCerts prepares you
Five steps to ITIL Foundation (Version 5) exam day.
Diagnose
A short diagnostic across the ITIL Version 5 syllabus areas shows where you stand.
Plan
Your plan starts with the heaviest areas, the value system and the key terms.
Learn and practise
Short lessons and questions in the syllabus wording, with explanations.
Kill Mistakes
Terms you keep confusing get a focused explanation, then a retest on fresh questions.
Mock exam and repeat
A timed, closed-book mock built to the syllabus shows what is left, and feeds your next plan.
What's inside
- Free diagnostic by syllabus area
- A study plan built from your own results
- Short lessons mapped to the Version 5 syllabus
- Practice with an explanation for every option
- Kill Mistakes retests on fresh questions
- Timed mock exams built to the syllabus
- Ask CandiCerts, the text tutor on every study screen
Practice is single-choice, objective-based questions mapped to the ITIL Foundation syllabus. It is a study aid, not a replica of the official exam.
Price
Price$9/month
$9/month for the first 100 founding subscriptions, locked for 12 months while active.
Then $19/month.
Cancel anytime.
7-day refund on your first payment per track.
Free: diagnostic and 30-question mini mock.
Questions about ITIL Foundation (Version 5)
Which ITIL version does CandiCerts follow?
ITIL Foundation (Version 5), on PeopleCert's Version 5 syllabus published in February 2026.
Does it cover ITIL and AI?
Yes. The syllabus area on ITIL and AI has its own lessons and practice, as the syllabus sets it out.
Is the mock exam closed book like the real one?
Yes. It is timed and closed book, but it is a rehearsal built from original questions, not the official exam.
Do I need IT service management experience?
No. Foundation is the entry level. Lessons explain each term with a short example.
What can I try for free?
Free: diagnostic and 30-question mini mock.
How much does this track cost?
$9/month for the first 100 founding subscriptions, locked for 12 months while active. Then $19/month. Cancel anytime. 7-day refund on your first payment per track.
Official resources
Always check the exam owner's current outline before you book.